Glidy AI is a ServiceNow AI development partner — used by developers, solution architects, BPCs, project managers, and ITIL practitioners. Beta users save 10 to 20 hours a week. Human in the loop, every action visible. Browser-based, 60 seconds to first chat.
Every feature exists because someone in a ServiceNow team needed it — developers, solution architects, BPCs, PMs, ITIL practitioners, admins. Not adapted from a generic AI tool. Designed from scratch for the way ServiceNow actually works.
Glidy AI doesn't just see your instance — it understands it. Tables, scripts, ACLs, business rules, scoped apps, update sets, and user context, captured automatically. Plus a fully configurable MCP server layer: plug in Microsoft 365, Confluence, Jira, GitHub, internal Inetum systems, or any custom-built source — without admin gatekeeping or vendor roadmaps.
Watch the AI reason through complex problems in real time. Broken flows, scoped app conflicts, ACL inheritance chains — the agent works through the logic step by step, and you see every thought. Works across providers — Anthropic's extended thinking, OpenAI's reasoning, Gemini's thinking. Not a black box. A glass box.
Smart router across Anthropic, OpenAI (including the Codex subscription with subsidised tokens — already integrated), Google Gemini, OpenRouter for niche models, and self-hosted open-source models. Pick budget for exploration, frontier for complex work. Switch with a config change, not a vendor migration. Glidy AI is free — you only pay your provider.
17 specialised ServiceNow tools, 61 module-specific skills auto-selected per query, hallucination detection, risk-gated approvals (READ auto, WRITE/DELETE/ADMIN explicit), update-set-aware writes. Plus Supercharge Mode — per-instance code execution on the ServiceNow Rhino runtime — for data-heavy work that pure tool-calling agents can't handle.
Ask a question, get a chart. Query your incident backlog, visualize priority distribution, trend assignment groups over time. Bar charts, line graphs, pie charts, scatter plots -- generated from live instance data and rendered inline. Turn data into decisions.
Describe what you need built and get architecture recommendations with flowcharts, data model diagrams, and integration maps -- generated as interactive diagrams you can export. From napkin sketch to technical design in one conversation.
Glidy AI is a free developer tool. You provide your own LLM API key (or use the OpenAI Codex subscription with its subsidised tokens) and only pay for the AI tokens you use.
Sign up in seconds. No waitlist, no approval needed. Browser-based, 60 seconds to first chat — no CLI, no IDE, no install.
Bring your own LLM provider — Anthropic, OpenAI (including the Codex subscription with subsidised tokens), Google Gemini, OpenRouter for niche models, or a self-hosted open-source model via your Data and AI team. The smart router picks the right tier for each task. Glidy AI is free.
Add your ServiceNow instance with Basic Auth or OAuth 2.0. Credentials are AES-256-GCM encrypted server-side. Multi-instance: connect as many client environments as you need.
All features. No usage limits. No hidden costs.
Glidy AI is a free developer tool. Bring your Anthropic, OpenAI, Gemini, or OpenRouter key — or use the OpenAI Codex subscription with its subsidised tokens. You only pay your provider directly. We never mark up your tokens.